kbd66 Privacy Policy

kbd66 ("we", "us", "our") is committed to protecting the privacy and personal data of all users who access or register on kbd66.vip ("the Platform"). This Privacy Policy describes how kbd66 collects, processes, stores, shares, and protects personal data in connection with your use of the Platform and the Services offered on it, including online casino games, sports betting markets, live casino, slots, and all associated support and promotional services.

This Privacy Policy applies to all visitors, registered players, and any other individuals who interact with the Platform in any capacity. By accessing or using the Platform, you confirm that you have read and accepted this Privacy Policy in its entirety. If you do not agree with any aspect of this Privacy Policy, you should discontinue use of the Platform immediately. This Policy should be read alongside kbd66's Terms and Conditions, which together form the complete agreement between you and kbd66.

kbd66 collects personal data that you provide directly, data collected automatically during your use of the Platform, and data received from third-party verification partners. The categories of personal data we collect include:

• Identity data: full name, date of birth, and national identification information provided during account registration or KYC verification.
• Contact data: mobile phone number (primary contact method for Bangladesh players), and optionally an email address if provided during registration.
• Financial data: mobile financial service account numbers (bKash, Nagad, Rocket, Upay), bank account details where applicable, transaction history, deposit and withdrawal records.
• Technical data: IP address, device type, operating system, browser type and version, session duration, pages visited, and unique device identifiers.
• Gameplay data: game session records, betting history, win and loss records, bonus usage, and responsible gaming tool activations (e.g., deposit limits set, self-exclusion requests).
• Communications data: records of all communications between you and the kbd66 support team, including live chat transcripts, customer feedback, and complaint records.

kbd66 collects only the minimum personal data required to provide, maintain, and improve the Services, fulfill our legal and regulatory obligations, and protect the security and integrity of the Platform. We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, unless required to do so by applicable law.

kbd66 uses the personal data collected for the following purposes, each of which is grounded in a lawful basis described in Section 4 of this Policy:

• Account management: to create, verify, maintain, and close your kbd66 account; to authenticate your identity when you log in; and to communicate important account-related notifications to your registered mobile number.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer; to verify payment method ownership; to detect and prevent fraudulent transactions; and to maintain accurate financial records.
• Service delivery and improvement: to provide access to all games, betting markets, promotions, and bonuses available on the Platform; to personalise your experience based on gameplay history; and to improve the Platform's performance, stability, and content.
• Legal and regulatory compliance: to conduct age verification and KYC checks as required; to comply with anti-money laundering obligations; to respond to lawful requests from regulatory authorities or law enforcement; and to maintain records as required by applicable law.
• Responsible gaming: to monitor gameplay patterns for indicators of problem gambling; to administer self-exclusion requests, deposit limit settings, and time-out requests; and to provide support resources to players who contact us with responsible gaming concerns.
• Marketing and promotions: to send promotional offers, bonus notifications, and seasonal campaign information to players who have consented to receive such communications. Players may opt out of marketing communications at any time by contacting the support team via live chat.

kbd66 processes personal data only where a lawful basis for doing so exists. The lawful bases relied upon by kbd66 are:

• Contractual necessity: processing required to perform the contract between kbd66 and a registered player, including account management, payment processing, and delivery of the Services.
• Legal obligation: processing required to comply with applicable laws, including anti-money laundering legislation, age verification requirements, and regulatory reporting obligations.
• Legitimate interests: processing necessary for kbd66's legitimate interests in preventing fraud and abuse, maintaining platform security, improving the Services, and conducting responsible gaming monitoring — where these interests are not overridden by your privacy rights.
• Consent: where kbd66 relies on consent as the basis for processing — for example, for sending marketing communications — you have the right to withdraw your consent at any time without affecting the lawfulness of processing that took place before withdrawal.

kbd66 does not sell, rent, or trade your personal data to any third party for marketing purposes. kbd66 shares personal data only in the following limited circumstances, and only with parties who are contractually obligated to handle it in accordance with this Privacy Policy:

• Payment service providers: kbd66 shares necessary financial and identity data with mobile financial service operators (bKash, Nagad, Rocket, Upay) and bank partners solely for the purpose of processing deposits and withdrawals.
• Identity verification partners: kbd66 may share identity data with third-party KYC verification service providers to complete the mandatory player verification process required under applicable compliance obligations.
• Game and platform providers: technical gameplay data may be shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi solely for the purpose of delivering and auditing game outcomes.
• Legal and regulatory authorities: kbd66 will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or lawful governmental request.

All third parties with whom kbd66 shares personal data are required, by contract, to implement appropriate technical and organisational measures to protect that data, to use it only for the purpose for which it was shared, and to delete or return it upon termination of the relevant service relationship.

All payment transactions on the kbd66 platform are processed via established mobile financial service providers and banking partners operating in Bangladesh. kbd66 does not store full payment credentials such as complete bank account numbers or mobile wallet PINs on its own servers. Payment data shared with service providers such as bKash, Nagad, Rocket, and Upay is handled in accordance with those providers' own security standards and privacy frameworks.

kbd66 retains transactional records including deposit amounts, withdrawal amounts, transaction timestamps, and the last four digits of any relevant payment account number for the purposes of financial record-keeping, dispute resolution, and regulatory compliance. These records are retained for the period specified in Section 7 of this Privacy Policy. Players who have queries about specific transactions should contact the support team via live chat with their registered mobile number and transaction reference.

kbd66 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and to comply with applicable legal and regulatory obligations. The general retention periods applied by kbd66 are as follows: active account data is retained for the full duration of your account's active status plus a further 5 years after account closure; financial transaction records are retained for a minimum of 7 years from the date of the transaction to meet anti-money laundering record-keeping requirements; KYC verification documents are retained for 5 years from the date of verification or account closure, whichever is later; support communications are retained for 3 years from the date of the communication.

When personal data is no longer required for any retained purpose, kbd66 will securely delete or anonymise it. In some cases, where immediate deletion is not technically feasible, kbd66 will isolate the data from active systems and restrict further processing pending deletion. Players may submit a formal erasure request as described under their rights in Section 8 of this Policy; erasure requests are subject to kbd66's retention obligations under applicable law.

Subject to applicable law, kbd66 recognises and will honour the following data protection rights upon verified request submitted via live chat support. kbd66 will respond to all verified data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and kbd66 will notify you of any extension within the initial 30-day period.

kbd66 uses cookies and similar tracking technologies on the Platform to ensure correct functionality, improve performance, and enhance your experience. A cookie is a small text file placed on your device by a website. The types of cookies used by kbd66 are:

• Strictly necessary cookies: required for the Platform to function correctly, including session authentication, security tokens, and load balancing. These cookies cannot be disabled without affecting core Platform functionality.
• Analytical cookies: used to understand how players interact with the Platform — which pages are visited most, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymised where possible.
• Functional cookies: used to remember your preferences and settings on the Platform, such as language preference and last-visited game category, to provide a more personalised experience on your return visits.

You may configure your device's browser to block or delete cookies. However, blocking strictly necessary cookies will impair your ability to use the Platform correctly, including logging in and completing transactions. kbd66 does not use advertising or targeting cookies and does not share cookie-derived data with advertising networks.

kbd66 implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption for all data transmitted between your device and the Platform; secure server infrastructure with access controls restricted to authorised personnel only; regular security assessments and vulnerability testing; two-factor authentication options for player accounts; and ongoing staff training on data protection and information security best practices.

While kbd66 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. In the event of a data security incident that is likely to result in a risk to the rights and freedoms of affected players, kbd66 will notify affected individuals without undue delay and take all appropriate remedial steps. Players can help protect their own data by choosing a strong and unique password, not sharing their account credentials, and logging out of the Platform when using shared devices.

The kbd66 Platform is strictly intended for adults aged 21 years and above. kbd66 does not knowingly collect personal data from persons under the age of 21. If kbd66 discovers that personal data has been collected from a person under 21, all such data will be deleted immediately and the associated account will be permanently closed. Parents and guardians who believe a minor may have accessed the Platform using their details should contact the kbd66 support team immediately via live chat so that appropriate action can be taken without delay.

kbd66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the Platform. When material changes are made to this Policy, kbd66 will notify registered players via their registered mobile number or via a prominent notice displayed on the Platform. The date of the most recent revision is reflected in the Last Updated field at the top of this page. Your continued use of the Platform following any update to this Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Privacy Policy periodically to stay informed about how kbd66 is protecting your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kbd66 handles your personal data, please contact our support team. All privacy-related requests and enquiries will be acknowledged within 5 business days and resolved within 30 days of receipt, subject to verification of your identity. Support is available 24 hours a day, 7 days a week via live chat directly on the Platform.

Support email: [email protected]